Frequently Asked Questions

Have more questions about membership?

Every order ships out frozen and is packed in a reusable grocery bag that will keep your bottles until it arrives at your house. Please refrigerate the bottles immediately!

While we don’t often see damaged packages, if yours arrives damaged, please contact us immediately so we can sort things out and get you a replacement. 

You can easily login to your account to pause, delay or cancel your subscription.

Yes! We’ll need their email address so we can contact them and let them know to expect your gift! (It’s important they know so they don’t leave it in the heat for too long).

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